Service Manager
Fishersville, VA
Full Time
Experienced
Employment that is a breath of fresh air.
Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!
What's In It For You:
- Competitive Pay with Bonus Potential!
- Insurance Options
- PTO + Paid Holidays (From Day 1!)
- IRA With Company Match
- Company supplied, take it home at night, new and safe, super-cool company truck
- Relocation assistance may be provided
- New technology, including iPhone, iPad & access to integrated software
- State of the art tools, parts and supplies
- PAID TRAINING – specify – Nexstar training. What else?
- Work - Life Balance
- Office Celebrations
- Fun Team Events
- Ongoing Support & Development
The position of Service Manager is to oversee the installation, maintenance, and repair of HVAC systems, managing a team of technicians, ensuring quality standards, as well as manage customer relationships. You will build and lead an ideal service department with the best in the business working with you.
Responsibilities:
- Recruit, hire, train and improve the field technicians
- Work with the dispatch department to make sure the right technician goes to the right job
- Bring more energy than you take, because you will set the tone every day for the entire department
- Inspire technicians to hit their goals
- Train, develop and hold your team accountable to exceptional performance standards
Requirements:
- Minimally 5 years of residential Sr. HVAC Service Technician experience
- EPA Universal Certification – Required
- NATE Certification a plus!
- Strong leadership skills
- Excellent written and verbal communication skills
- Ability to provide unparalleled customer satisfaction
- Strong troubleshooting and problem solving skills
- Possess the ability to inspire both personal and professional growth in our team members
- Ability to drive team performance to achieve all business goals and objectives
- Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint)
If you want to make an impact and be part of something bigger than a job, make this career move and find exactly what you're looking for!
We are an Equal Opportunity Employer
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