HVAC Service Tech
Fishersville, VA
Full Time
Mid Level
Are you ready to elevate your career with a company that values quality craftsmanship and customer satisfaction? Vailes Home Improvement Services, a family-owned business, is seeking dedicated professionals to join our team. With a strong commitment to excellence in HVAC, plumbing, and home improvement, we provide a supportive work environment that fosters growth and balance. If you're looking for a rewarding career with a company that prioritizes both professional development and employee satisfaction, we’d love to welcome you to the Vailes team!
What's In It For You:
- Competitive Pay
- Insurance Options
- PTO + Paid Holidays (From Day 1!)
- IRA With Company Match
- Work - Life Balance
- Office Celebrations
- Fun Team Events
- Ongoing Support & Development
Responsibilities:
- Complete all general HVAC in-home, service calls.
- Establish customer rapport to sell the right products and services.
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Explain replacement opportunities for aging, inefficient or underperforming systems.
- Understand your service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work along side customer service and dispatch to ensure overall success of the business.
- Maintain a clean, organized job site and well inventoried truck.
- Participate actively in all training exercises, morning meetings, trade shows and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
- Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
- Licensed with knowledge of local HVAC codes and ability to make on-the-job applications.
- Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
- Continued education and training to obtain NATE certification.
- Clean, safe driving record.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
- Strong desire to be a better technician tomorrow than you are today.
- Competitive individual contributor who also loves to win as a team.
We are an equal opportunity employer.
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